Grand Les Trois Rois - Basel

The hotel was central, the setting on the Rhine magnificent and the service very good.

Attention to detail. Room comfortable and attractive. Great view and good amenities.

Did not enjoy the experience of a very expensive meal in brasserie restaurant. Food was marvelous but the service wasn't good. Attitude of wait staff very superior - we felt 'looked down on'.

Our room had a beautiful view of both the Rhein river and the city center. The location of the hotel couldn't be better, right on the river and within walking distance to everything. The subtle blend of the old decor with all the modern amenities and the attentive service from the staff justified the 5-star rating. It's definitely the only place I will stay when I return to Basel.

Every room should have a shower and a bathtub. It would be nice to end a long day of walking with a relaxing and unhurried bath. Despite our request when we made the reservation, we were given a room with only a shower. I think the hotel should try to accommodate and not charge us extra for something we've requested in the first place.

This Hotel is flawless in all details.

i didnt like the sofa in the salon,not comfortable at all

Service, location, comfort

It was a lttle bit strange to have payment based on a number of people in the room. I booked the double room and arrived to the hotel with my wife and was told they will have to charge me more, because I was not alone. With the prices they have it was not quite polite.

The decor was stunning. Our room facing the Rhine was beautiful and spacious. Fitness facility was very good.

Amazing hotel, beautiful old building , fantastic staff , great location on the rhine and the michelin star restaurant le chevel blanc was fantastic. Not cheap but worth every penny.

The toilet has a remote control and electronic biday, quite impressive. The room was very comfortable and the staff were friendly.

The hotel only have silver cutlery and no stainless steel.

The staffs were very well trained in the sphere of customer service. The customer service is excellent.

It is a beautiful property in an excellent location in Basil. The service was impeccable and the staff attentive and professional. It is elegant and full of old world charm and sophistication.

I believe that it is overpriced. To do laundry that included underwear, one pair of jeans, a tee shirt and mans shirt was $143 swiss francs.

its simply an amazing, historically impressive, fantastic service hotel. My first address in Basel

Good location

There is a quiet side (the Rhine side) and a noisy side (the street side). I would not recommend the street side.

The situation, friendly workers. Facilities. Good service.

I would like to choose a room on the river view. But I didn't know how to buy it.

The Staff very friendly, professional especially the concierge, bell hop, & management.....well appointed hotel......always a pleasure to stay here.

The only complaint could be about a couple of the young bar staff.....who can be rude & unfriendly.....clearly showing their professional ignorance. Always important that bar staff are friendly, sympathetic people. If the staff display a kind of inverted snobbery to the guests in a hotel of this calibre.....it really lets the place down.